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Traditional Florists in Malton & Pickering 

for beautiful flowers for any occasion, you can depend on Dales 

Traditional Florists in Malton & Pickering 

for beautiful flowers for any occasion, you can depend on Dales 


A third-generation family owned florists 

A traditional, third-generation family owned florists with shops in Malton & Pickering, we’ve been supplying the people and businesses of Ryedale with stunning flowers since the 1950s. 

A team of experienced florists 

Our local team of experienced florists take pride in everything we do, and specialise in producing lovely bouquets, beautiful arrangements and personalised floral designs for weddings, funerals, businesses and all kinds of special occasions. 

Terms and Conditions 

1. Flowers are a perishable item; therefore, all requests for the refund will be made on a case by case basis and at our discretion. This does not affect your statutory rights. 
2. If, for whatever reason a complaint should arise, you must contact the team within 48 hours of delivery. We are unable to deal with any issues or accept liability if a complaint is made out with this time. Any complaint made within this time, we will be more than happy to replace or refund your order if deemed necessary. Where a refund is issued. 
3. If you have purchased the product via Visa or Credit Card please allow up to 7 working days for your refund to be processed. 
4. If you receive the wrong product, we will always replace the product free of charge, within the timescale of 24 hours and the wrong item MUST be returned to us in the condition it left. This does not apply to cases of minor substitution of blooms or if we have agreed prior to send an alternate product. 
5. In the rare instance an issue of quality arises, we will require photographic evidence; if this cannot be produced any remedy will be discretionary. This must be received within 48 hours of delivery. We request photography to assess the nature of the issue for quality purposes. 
6. If there are no safe places to deliver the products, they will be left with a neighbour and a card will be left. or the item will be returned to the shop. we cannot accept liability. 
7. It is company policy to provide a credit note when goods are not faulty and a refund is wanted through no fault of the shop. 
Faulty Goods regarding Plants - 
The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. 
Due to the perishable nature of many of our products, the usual “cooling off” period does not apply for products that are classified as perishable. This includes many of our plants and flowers. However, we will make every effort to resolve any issues where you have alerted us to a faulty product within a reasonable time-frame. 

The Dales Difference 

Step into one of our shops, and you’ll find an unrivalled variety of the finest, first grade fresh flowers at competitive prices. You’ll always be welcome at Dales, where you’ll receive the absolute best in old fashioned customer service. 
Whether you have specific requirements or need a little help, our friendly florists will make sure you leave with the perfect flowers for any occasion. You can also benefit from competitively priced local delivery, available throughout Ryedale. 
We also deliver worldwide! Ask in one of our shops for details. 

Discover Dales 

Dales has two florist’s shops, located in Malton and Pickering. You’ll find us at 

Dales Florist, 2 Newbiggin, Malton, North Yorkshire YO17 7JF 
01653 693242 
Dales Florist, 38 Market Place, Pickering, North Yorkshire YO18 7AE 
01751 474646 

In addition, for high-quality fresh produce, kitchen ingredients and catering food supplies in North Yorkshire discover 

The Chef's Choice 
Visit our website www.dalesthechefschoice.co.uk 
Dales Fruit & Veg, 42 Wheelgate, Malton, North Yorkshire YO17 7HP 
01653 694959 
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